Customer Testimonials and Success Stories
Background
Established in 1954, Mansour Gavin LPA has called Cleveland “home” for 60 years. The firm, which has represented businesses and individuals for over a half century, is counsel to a vast array of clients in Ohio and the nation ranging from the individual in need of a simple legal solution to small businesses needing to manage issues that impact their viability, to the multi-national corporation whose commitments to shareholders’ concerns require timely and accurate answers to complex legal issues.
Problem
With a pending move to a new office, Mansour Gavin decided to form an internal project team to organize over 2,000 cartons of legal, accounting and HR documents stored both in the HQ office and in a remote warehouse. In order to meet aggressive timelines, Mansour Gavin needed a partner that could share in the effort to shred outdated files, store the required files in a secure, temperature & humidity controlled environment and, in select instances, scan files that might be needed in the future.
Solution
Mansour Gavin chose AssureVault to assist on their project due to AssureVault’s broad range of document management, document repository and project management services. AssureVault worked closely with the project management team at Mansour Gavin and designed a plan to provide services to meet the law firm’s aggressive timeline. AssureVault’s services included providing: shredding bins to both the warehouse and HQ; manpower and trucks to move over 2,000 cartons to AssureVault’s document secure storage facility; scanning services; and technology to track and ingest Mansour Gavin’s files. In addition, AssureVault provided barcode labels and training to the Mansour Gavin project team.
Results
Thanks to AssureVault’s services and project management skills, Mansour Gavin was successful in organizing, storing and scanning their files and completed the job two weeks prior to the deadline. Mansour Gavin was grateful for AssureVault’s overall capabilities, flexibility, service commitment and “do whatever it takes” attitude. “AssureVault went above and beyond on several occasions in order to meet several phase deadlines. We appreciate the professional attitude and work ethic AssureVault provided to get this tough job finished and we look forward to working with them in the future.”